Support Centre
What would you like help with?
We provide tailored services including project management, consultancy and installation for your organisation.
We provide customised training and many other services to help your business grow.
Contact Support
Support is available via email, phone and with our online help centre.
support@stratum.ie
Use this email address to log a ticket
+353 (0)1 405 0526
Call between 9-6pm from Mon – Fri
https://stratum.atlassian.net/servicedesk
Online help and training is available here
When logging a call we ask you to follow this process
• Please identify youself and your company
• Please identify the menu that you need help with
• Open your browser with www.fastsupport.com
• This is to allow our technical staff to view your issue
Your Project
Our goal is to help our clients with all aspects of implementing a successful project
We will help you deliver your business process improvement.
Stratum believes in good planning to make sure that your objectives are met.
Our highly experienced team have worked with leading companies in the industry and are experts in their field.
It is their job to understand the goals that you want to achieve with Stratum.
The team will outline a realistic plan to make sure that your business is prepared for the go live of your new Stratum deployment.
Training
We will help train your planners, managers, maintenance teams and accounts.
Stratum has many training courses to meet the needs of your team
We will help your staff learn how to use Stratum and complete their work faster.
Stratum provides training in a variety of different ways, to ensure that all of your team will learn how to improve their skills.
Our dedicated training plans are built for maximum buy-in from your users.
As it is your transport operation we don’t stick to one formula, we will work with you to find the best way to meet your training needs.
Get Social
Contact Us
Unit B8/9, Ballymount Corporate Park,
Ballymount Avenue Upper,
D12 ER82, Ireland.
Phone: +353 (0)1 405 0526
Email: info@stratum.ie
Get Social
Contact Us
Unit B8/9, Ballymount Corporate Park,
Ballymount Avenue Upper,
D12 ER82, Ireland.
Phone: +353 (0)1 405 0526
Email: info@stratum.ie
Get Social
Contact Us
Unit B8/9, Ballymount Corporate Park,
Ballymount Avenue Upper,
D12 ER82, Ireland.
Phone: +353 (0)1 405 0526
Email: info@stratum.ie