Why Stratum

Comprehensive customer support

What's the point in a system you can't use? At Stratum, we believe in driving our customer's success, educating and supporting our users so that they get the most out of their investment.

Get started

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Contact Us

Email:

salesqueries@stratum.ie

Phone:

+353 (0)1 405 0526

Our Location

Unit B8/9, Ballymount Corporate Park, D12 ER82

Contact our transport exerts today!

Getting Started

Upskill the Team

Onboarding with Stratum involves 1-1 training sessions with our implementation team. Through these sessions, we will provide you with the tools and talent you need to get the full value out of our all-in-one platform.

Hit the ground running

Implementation involves an initial import of your fleet and job information, ensuring you spend no time stuck between systems. From the word "go", you'll be booking jobs and generating invoices - our training is there to help your team streamline and optimise every step.

Young man working at a computer in a call centre

Online Resources

Help Available 24/7

We have a fully documented knowledge base that our users can access at any time.

In depth video tutorials

Easy to follow and always available, get walkthroughs for every feature. Quickly train new staff or brush up on your knowledge to stay ahead.

Step-by-step guides

From configuring settings to mastering advanced features, our step-by-step articles ensure users get the most out of their system.

Instant answers

A quick search reveals relevant articles, FAQs, and troubleshooting tips. No waiting, no frustration—just timely solutions.

Continued Support

Promoting your success

Our customer support team will make sure you never feel left behind. We understand that questions and issues can arise at any time. This is why we have a reliable and educated customer support team available to assist you when you need them.

Stay supported

You can reach the team via multiple channels, including phone and online tickets, so that we can help you resolve any issues as quickly as possible.

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Let's find the right solution for you

salesqueries@stratum.ie

+353 (0)1 405 0526

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Resources