WhatsApp Messaging

The simplest way to connect the team.

Integrate WhatsApp with your TMS for secure, cost-effective communication. Reduce overhead, streamline operations, and ensure message delivery with read receipts.

Connect the office and drivers with fully integrated messaging with WhatsApp.

MessageHub connects the team through WhatsApp with a direct integration to your TMS, streamlining communication for the entire business. Quick job assignments, POD management, document sharing, and live updates all available in the TMS without switching systems or picking up the phone.

All your messages
on one platform
Drag and drop PODs, centralised job updates.
2-way communication between office and drivers connected directly to the TMS. Send and receive PODs, wait times, and live updates on jobs - keeping everything connected to the job from start to finish.
Send and receive messages as a team.
Co-operation between planners is seamless, with full visibility and transparency of message history. Chat to groups or 1 to 1. Share important announcements with the team and see what's unread or undelivered.
End-to-End encryption for full compliance.
Stay secure and meet regulatory needs for data-protection. Relying on SMS leaves you and your client's data insecure and makes meeting EU compliance requirements near impossible. WhatsApp keeps you secure.
Like SMS, just better

Fully integrated for centralized communication

Direct communication between drivers and the office streamlines operations and bolsters the efficiency of your entire business. Our integration consolidates all communication in one place, with a full message history and read receipts, eliminating time wasted on phone-calls and switching between systems.

No learning curve means instant benefits

Integrating with WhatsApp keeps everything simple and familiar. Drivers, staff and subcontractors can start immediately without any additional investments in devices or training.

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Get started - Early adopter

We're excited to introduce our MessageHub WhatsApp integration, our latest development for transport companies. Fill out the form below to let us know you're interested and we'll get back to you, or contact us directly.

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Cost Efficient

Communication made cost-effective

SMS charges and phone rates can add up quickly, especially when sending internationally or moving large files. By utilizing an integrated WhatsApp client, you can cut this extra overhead alongside modern features like group messages and read receipts. Ensure efficient and transparent communication, get in contact to view our plans and find the perfect solution for your business

Many trucks and trailers are parked at the base, logistics and production center.
FAQs

Frequently asked questions

Does MessageHub support group chats?

Yes, using MessageHub you can create groups enabling efficient communication with multiple team members simultaneously. Group conversations are handled the same way you're used to with WhatsApp.

Is this an official WhatsApp product?

MessageHub integrates with and uses WhatsApp's API's and follows the regulations and guidelines for all integrators. These solutions are not endorsed, or certified by WhatsApp or any of its affiliates.

Are there any additional charges for sending internationally?

No, your account uses a Virtual SIM provided by the platform to manage all communications and allow your costs to be flat and predicable for the service.

Can you send photos or other files?

Yes you can send photos and files, sharing PODs and other documents is a vitally important piece of MessageHub.

What about subcontractors?

Add your Subcontractor to the drivers section in the TMS and you can send and receive messages just like any other contact. No special equipment, download or training is required to get the most out of MessageHub with your contractors.

Cybersecurity compliance - what about data protection, GDPR and NIS2?

Enterprise level cybersecurity as standard means never having to worry about regulatory compliance. WhatsApp's end to end message encryption alongside MessageHub's user control and consent keeps your organisation compliant with European data protection regulation.

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Let's find the right solution for you

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