Contact Support

Stratum Support Center

We're committed to providing unparalleled support to ensure your success. Log a ticket by phone or email, or explore the resources on our online knowledge base.
Live support phone lines are available 09:00 - 18:00 from Mon – Fri, closed from 13:00 - 14:00 for lunch.

When logging a ticket we ask that you please:

Identify yourself and your company
Identify the menu that you need help with
Open your browser with helpdesk.me/end-user-support
This is to allow our technical staff to view your issue
Quick Links

Support is available via email, phone and with our online help centre.

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Resources

Stratum help center

View our archive of learning resources and get the most out of Stratum.

Video Tutorials
Plan your work and utilize your fleet effectively.
Record and track compliance in a central database.
Step by step guides
Plan your work and utilize your fleet effectively.
Record and track compliance in a central database.
Training

Schedule training sessions

Whether you're onboarding new team members or seeking advanced insights, you can reach out to our dedicated support team to discuss your training needs and create a customized plan tailored to your organization.

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